Reflections on practice following first interview

Just finished my first user interview yesterday and a few things came up that I thought other practitioners might benefit from. Reviewing the current state of the site went well – lengthy and detailed discussion, focussed on page outcomes with only a skeletal...

Programme Meeting for usability

Last Wednesday, we had a JISC programme meeting which all of the projects attended. There were some really high-profile projects there but I was suprised that so few ‘researchers’ attended – it was dominated by software professionals (I should...

Web usability and learnability

Web usability can loosely be defined as the ease with which someone can achieve a particular goal using a website. This might be buying a book, paying for a TV licence, registering for an event, or commenting on a historical source. Whatever the activity, the system...