Sep 29, 2011
Page Listings Heuristic Learnability Description First time users, who might arrive through a search engine, have very little introductory text with which to ‘ground’ themselves. What explanation there is tells users where to find things, not what those...
Sep 29, 2011
Page Source Heuristic Memorability Description For a set of local history volumes, there is no visual way to assess coverage over what could be a substantial amount of data. Impact severity High Recommend If the source contains a map showing coverage, then provide...
Sep 29, 2011
Page Source Heuristic Learnability Description If a source is structured by theme, then the only way to find a specific theme is to go through each volume’s table of contents looking for it. This is frustrating as the publication sequence of sources is often not...
Sep 29, 2011
Page Search results Heuristic Learnability Description The textual part of the search query is repeated in the text box and result count line; but there is no description of what filters were applied (e.g. filter on the Calendar of State Papers). Impact severity...
Sep 29, 2011
Page Search results Heuristic Efficiency, memorability Description The search results sequence is controlled by a relevancy algorithm. However, with a range of resources, users find it intellectually easier to approach the filtering process by date. This leads to more...
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