Page Search form Heuristic Efficiency Description Not a single user from our interviews even acknowledged the existence of the places, subjects and periods filters in the advanced search form. That was surprising as they all had to circumnavigate them to get to the...
Page Search results Heuristic Efficiency Description Users often have to filter out certain types of document by eye, lengthening the amount of time it takes to complete the task Impact severity High Recommend Include option to exclude both indexes and prefatory...
As this rewarding project draws to a close, I thought I’d share the central plank along which it has run here at the Institute of Historical Research. We used several qualitative tools to draw up an issue list, a document containing each problem which our...
The first set of enhancements designed to improve usability on British History Online specifically produced as part of the JISC 01/11B funding went live this morning. I’ll round them up below but first I want to say a little about how these changes came about....
In reaching the final stages of our usability project, I’ve started to think about the kind of change which this process forces upon the system manager/developer. It’s not just about working your way through a list of software modifications; it’s...
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